LATERNS
Handcrafted decorative lanterns, each pre‑assembled and equipped with soft LED lighting. These lanterns arrive fully finished and ready to display — no assembly required.
Return Window We accept returns on non‑custom, physical items within 10 days of delivery for a full refund to the original payment method. Custom or personalized items are final sale unless they arrive damaged.
Condition for Return Items must be returned unused, in original condition, and in original packaging. We reserve the right to refuse a refund if the item shows signs of use beyond inspection.
Return Shipping Buyers are responsible for return shipping unless the item arrived damaged, in which case we will cover return shipping or provide a prepaid label. .
Damaged Items If your order arrives damage contact us within 7 days with photos and your order number. We will arrange a replacement or full refund, including shipping. .
Refund Processing Refunds are issued to the original payment method within 7-10 business days after we receive and inspect the return. It may take additional time for your bank to post the credit.
How to Start a Return Email: dewitdebcreations@gmail.com with your order number, reason for return, and photos. We’loid disputes. .
Document damage claims (photos, timestamps) and keep records
of return shipping to defend against chargebacks.
Custom or personalized items are final sale unless they arrive damaged or materially different from the listing.I
Items returned without required photos may be refused or subject to delay
I’m a great place to add more information about your shipping methods, packaging, and cost.
Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.
